Return and Refund Policy
Effective Date: 2023-10-09
30-Day Return Policy
We stand behind the quality of our products and offer a hassle-free 30-day return policy. If you wish to return or replace your purchase within 30 days of receiving the products, please send an email to: service@likronwatches.com and provide a detailed explanation of the reason for the return. Upon review, we will send you a return label for the process.
Return Process
- Application: Send an email to service@likronwatches.com within 30 days of receiving the products, explaining the reason for the return.
- Review and Label: After reviewing your application, we will provide you with a return label for the shipment.
- Return Shipment: Ship the items back to us. Please ensure:
- All accessories are included.
- Items are in their original packaging.
- Inspection and Refund: We will notify you upon receiving and inspecting the return. If approved, the refund will be processed to your original payment method. Please allow 3-7 business days for your bank or credit card company to process and post the refund.
Shipping Responsibility
- Quality-Related Issues: If the return is due to quality-related problems or incorrect items received, we will cover the shipping fee.
- Non-Quality Related Issues: For non-quality related warranty claims, the buyer is responsible for the shipping costs. Returns may be rejected if items do not meet the specified requirements.
- Consumer-Initiated Returns: If the return is initiated by the consumer without quality issues, the consumer is responsible for the shipping fee. The specific fee will be based on the chosen express company.
Contact Us
If you have any questions or concerns about our return and refund policy, please contact our customer support team at:
Our customer support team is available to assist you and address any inquiries you may have.